FAQs
Frequently Asked Questions:
1. What happens if I don't like the book, video
or DVD that I
purchase?
We offer a 30
Day Money Back Guarantee on all of our books and DVDs which means that you can return
them for a refund, an exchange, or a credit. We leave this entirely up to you and are
just interested in making sure that you're happy with your purchase! Read
Our
Guarantee!
2. I have some specific questions about a book
or DVD
that I'm interested in. Is there someone other than just an order clerk that I can speak
to?
Yes! Peabody Conservatory trained guitarist Steven Herron
is always here to answer any questions that you might have and to assist you in
making your selections. Just call
1-843-838-2657.
3. Are your prices competitive with other
companies?
Very much so! You'll notice as you look through our
website that we have numerous 2-DVD sets and 3-DVD sets that are on sale at
substantial savings. We also have different "featured" DVDs and books on sale
every week!
4. When I place my order on your
"Secure Order Page" do I have to type in a reminder to include the free book by
Stacy McKee?
No! We will automatically include a copy of "Jazz
Guitar Chords & Arpeggio Patterns" by Stacy McKee with your first order
from us!
5. I've had some bad experiences
before on the internet. How do I know I can trust Chord Melody Guitar
Music?
We have been in business for 40 years now and are a Better
Business Bureau A+ rated company which is their highest rating!
See Our Customer's Comments!
6. Even though you have a "Secure
Order Page", I'm uncomfortable leaving my credit card information on the
internet. Is there any other way for me to place my order?
Yes! Just call our Easy Order Line at
1-843-838-2657
and we will be happy to take your order and answer any questions in person. You
can also print the order page off of our web site and mail it to us with your check or
money order.